Fall, Ready to Wear
30-DAY RETURNS
At Fifth Avenue Label, we want every purchase to feel right — not just in the moment, but every time you wear it. Try your new pieces on at home, see how they move with you, and take the time to decide if they're a fit for your wardrobe.
If something isn't quite right, you can return it within 30 days of delivery for a full refund to your original payment method. Items must be unworn, unwashed, and returned in their original condition with all tags attached.
Have a question about your order or our return policy? Our team is happy to help — reach out at support@fifthavenuelabel.com or visit our Contact page.
How The Label Is Worn
Made for American Life
FAQ
We ship within the United States only, including Alaska, Hawaii and Puerto Rico. We do not ship to PO Box, APO or FPO addresses, and we do not ship internationally at this time.
Yes. Shipping is free on every order within the United States. No minimum spend, no exceptions.
Most orders arrive within 11 to 23 business days. That is 1 to 3 business days for us to prepare and dispatch, then 10 to 20 business days in transit.
Our garments are made and shipped by our production partners in P.R.C and travel directly to you, which is why delivery takes longer than a domestic store.
We securely accept:
Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay
Yes. Request a return within 30 days of delivery by emailing us with your order number. We reply with a return authorisation and the address to use. Please do not ship anything back before you have both, because a parcel sent elsewhere cannot be matched to your order.
Items must be unworn, unwashed and in original condition with all tags attached.
One thing to know before you order: returns travel back to our facility in China at your cost, which is typically $15 to $35 with a tracked service and takes 3 to 6 weeks to arrive. If that postage is a large share of what you paid, email us first and we can usually find a better answer.
Anything faulty, damaged or incorrect is always resolved at our cost, with nothing to send back.
Once your return arrives and has been inspected, we refund your original payment method within 10 business days. Your bank may then take a further 5 to 10 business days to show the funds.
If your tracked parcel has been in transit for more than 30 days, send us the tracking number and we will refund you without waiting for it to arrive. You should not be left waiting on a customs queue.
Yes. Contact support@fifthavenuelabel.com and our team will help you sort out a size or style swap.
Email support@fifthavenuelabel.com. We reply within 12 hours, seven days a week.
Email us within 7 days of delivery with your order number and clear photos of the item and its packaging. Do not send anything back. We will arrange a full refund including shipping, or a replacement at no cost, whichever you prefer.